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Software Company non-project-management is the real blame

Software conversions.. Many of you will never know how tedious, stressful, and breaking they can be. They never go correctly, they never go well. Factually... Over the past year the county has moved away from an Archeic tax software called Oasis. We are talking a conversion of not only the tax software but the tax billing software as well. I do not work for the county, nor their software vendor. But I do know after seventeen years in the technical industry what is going on. If anyone is to blame here it is the software company for not pointing out the differences in the way billing takes place. It is something the software companies project manager should have recognized and didn't. Bob Glasglow is a good honest man. He, as any responsible manager should do, is taking the blame no matter what the cost. He unlike many people, stepped up to the plate and took responsibility for the shortcoming (no matter how major it was) and simply did the right thing. The bottom line, is the software company should be held responsible. Never before this software conversion was there ever a mistake and this shows POOR project management from the software company. The shortcoming should come from the software vendor as should the appology. NOT from Bob Glasglow as he did nothing wrong execpt for professionally taking the fall for another crappy software vendor. Bob,... I admire you and your pride!

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