Submitted by Veta Williams (not verified) on Sat, 07/12/2008 - 1:33am.
I saw the ad on TV about getting a computer from Blue Hippo no matter what your credit score is. I contacted them, everything sound great. They were given my account information for electronic withdrawal.
Blue Hippo told me they would send me a shipping conformation form which I never received. After making withdrawals total of $140.01. I contacted Blue Hippo about about the shipment, they said I haven't returned the shipping form. Which was never sent.
I explained to them I haven't received the form. The Rep. said she is going to send me a hard copy and one via email. I waited and waited, no form was sent as promised. After the withdrew $140.01 from my account and not receiving the computer I called and asked for the account to be cancelled and my money to be refunded.
Blue Hippo cancelled my account, and took another payment saying, a payment was due a day before I cancelled the account; But the withdrawal was taken a day after. A total of $189.00 was taken from my account, and the computer was never sent.
I requested a refund, Blue Hippo said the only thing they are giving is online credit. I told them I don't need online credit, I need my money back. I was told I would be refunded within 30 days of which I've lost count.
My next move is to take them to court for my Money. I kept my end of the bargain, they didn't, they took my money, but fail to deliver the GOODS.
I don't need online credit I need my MONEY
Refund