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I need my money back

Blue Hippo is definitely a scam. They have been taking money out of my account since July and I still have not received a computer. Eveytime I call, I stay on hold for 45 minutes just to speak with someone who says, "your order is still in the shipping department, any day now you will receive an email about your delivery date." It's January 2nd, and I am still waiting on my computer. I have paid them over $900.00 and they said I can only receive store credit, will someone help me and tell me what I need to do to get my money back. I'm frustrated.

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