Im curious have you been able to get in contact with anyone at bluehippo other then the so called customer service reps ? I to had fallen for their scam and requested a full refund, they never shipped out my lap top, I requested a refund and never heard back from them. I would like to know how to get in contact with the owner, what have you found out? is there another class action suite being put together? if so I would like to take part in it. Rich