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Submitted by WWAY on Wed, 04/16/2008 - 4:57pm.

In this troubleshooters report: an update on a story about a woman who was having a hard time getting her TV repaired. The TV in question was covered by an extended warranty. Caroline Reel bought her 32-inch RCA television back in 2003. When it suddenly stopped working this year she and her son-in-law called RCA to have it repaired. They say they actually called about eight times, but kept getting the runaround about a paperwork glitch, even though their extended warranty was still current. We're happy to inform you that the day after our story aired RCA began the repair process. Ms. Reel now has her television back and says it's working just fine. Also: an update on a Pender County woman battling an illness called sepsis and her insurance company. Donna Ball ended up getting the life insurance coverage her family was hoping for. now her friends and family are trying to raise money to help her in her recovery. The school where Ball was employed will be hosting a yard sale in her name. Anyone who wants to donate is asked to bring items to Ogden Elementary school stage the week of April 28. The yard sale will take place May 3 starting at 8:00 a.m. in the school's multi-purpose room.

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