Scoutleader-- I don't think this is a case of people being hard to please. There were legitimate problems with the logistics of the ceremony. Having several thousand people stand in an unorganized queue for a couple of hours without access to bathrooms is a REAL problem. There were many elderly folks who were forced to make the decision between standing painfully in line or missing out on the event. Most of the people I encountered were grateful for and respectful of the ceremony. The problem was with the planning of the transportation.