I wished to know when they started educating new parents on crying babies my child is 1yo and I was not talked to at all about how to care for my child or how to handle the situation when he gets a crying spell and I was in the hospital for 8 days and he was in the nicu. So someone let me know when they started doing this. You would have thought being a new parent going to care for a premature baby that they would have given me some sort of guidance for when I got home. Just so others know common sense tells you not to shake a child or any age when you are fustrated they can not help that they can not tell you what is wrong.