Another "slapped-together" business entity for our county that is failing miserably. They actually even have a P.R. person on staff and just like management have we heard anything? Nope! Not one peep. If they are paying people to keep us informed they need to stop hiding behind their desks and do their job. This new utility is a crock. There was nothing wrong with the way the city has taken care of my water bill for the past 28 years and there is no reason to switch from something that did work to something that doesn't. It is a bunch of crock and there isn't anyone at this new utility giving and help or answers. They act like they are all better than any of us over there, are not professional and are rude, uncaring, and non sympathetic towards any of us or our problems. Fire all of them and let the city take back over. We'll all save $800000.00 in taxes for not having to pay for MORE unneeded salaries of people that do NOT know how to do their jobs!