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Consumer Reports

Expert advice for your Black Friday shopping

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videoAs we celebrate today as a day to give thanks, some will be giving thanks for great deals. But how do you know where to find the best deals without having to pitch a tent and wait all week? We asked the senior editor of Consumer Reports Jim Willcox for some expert advice Full story...
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Consumer Reports announces best cars of the year

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videoLast year, not a single vehicle from Honda made it onto Consumer Reports’ annual Top Picks list. This year, three models from the automaker—the Accord, CR-V and Odyssey—have earned positions in the list, which has new winners in seven of its ten categories. Two sister vehicles, the Scion FR-S and Subaru BRZ, tied in the Sports Cars category. Full story...
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Shoppers fed up with bad customer service

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video Americans are fed up with poor customer service, with 64 percent walking out of stores due to poor assistance and 67 percent hanging up on a call before their problems are even addressed, according to a new survey. Full story...
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