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Consumer

America's meanest airlines; Two are ILM's major carriers

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Based on the Airline Quality Rating (AQR) Report, which covers 18 domestic carriers, here is a list of the airlines that could stand to do the most work on making their customers happy. Full story...
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Verizon Wireless launches new trade-in program

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Verizon Wireless today announced the launch of the Verizon Wireless Trade-In Program, which allows customers from any wireless carrier to get value from no-longer-used wireless devices and help the environment at the same time. Full story...
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Warning: Phone scammers posing as utility workers, seeking credit card info

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Progress Energy warns customers to beware of a telephone-based scam that has increased in frequency this week. Full story...
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Similac infant formula recalled on bug contamination

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The voluntary action affects Similac-brand powder formulas in the US, Puerto Rico, Guam and some Caribbean countries. The company says the products may contain a small beetle or larvae, which could cause stomach ache and digestion problems. Full story...
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NC native makes socially responsible school spirit

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videoA North Carolina native is starting a national trend. She's sewing together social responsibility and fashionable school spirit to make a difference one t-shirt at a time. The socially responsible clothing line came to UNC Wilmington Wednesday to get the Seahawks' opinion on future designs. Full story...
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Payday lender aims to settle NC consumer lawsuit

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A major payday lender wants to pay nearly $19 million to settle a North Carolina lawsuit accusing it of violating state consumer finance laws. Full story...
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Publisher’s Clearing House to change confusing sweepstakes marketing, AG says

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Consumers will get clearer information about sweepstakes promoted by Publisher’s Clearing House under agreements reached by North Carolina and 32 other states, Attorney General Roy Cooper announced today. Full story...
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ILM earns top marks from FAA

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Wilmington International Airport has received top marks from the Federal Aviation Administration once again. ILM earned a perfect score from the FAA Certification Safety Inspector for the fifth year in a row. Full story...
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What to do with that old TV, computer or cell phone

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We'll accept every type of data transmitting electronic device that you would like to dispose of and also old toner cartridges. Full story...
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Attorney General warns of storm scams

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Attorney General Roy Cooper today warned consumers to avoid scams related to Hurricane Earl, which forecasters predicted could brush the North Carolina coast later this week. Full story...
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Stores see surge in customers ahead of Hurricane Earl

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Customers filled the Lowe's Home Improvement store on New Centre Drive. Why? They're getting prepared for what Hurricane Earl may bring. Management at Lowe's says they have seen that spike in business. Full story...
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Progress Energy to put power line under river

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A new power line is scheduled to go up on the Cape Fear River. Actually underneath it. Full story...
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Home sales plunge 27 percent to lowest in 15 years

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Sales of previously occupied homes fell to the lowest level in 15 years last month as the economy weakened. Full story...
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Possibly tainted meats sold at Walmart recalled

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Roast beef and ham that was distributed to Walmart delicatessens nationwide and sold in sandwiches has been recalled because it might be tainted with potentially harmful bacteria, the U.S. Department of Agriculture said Tuesday. Full story...
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SpaghettiOs, Marie Callender's products recalled

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Campbell Soup is recalling 15 million pounds of SpaghettiOs with meatballs. Meanwhile, Conagra Foods is recalling some frozen meals after they have been possibly linked to a salmonella outbreak in 14 states. Full story...
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