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Craig Fugate

ON '20/20': How FEMA uses Waffle House to target aid

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Federal Emergency Management Administration head Craig Fugate devised the Waffle House Index after leading Florida's response to several hurricanes in the 2000s. Based on the 24-hour restaurant chain's hardy reputation and presence across the Southeast, it is an informal yet handy way to assess an area’s post-calamity condition. Full story...
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