A group of North Carolina doctors has filed a class-action lawsuit seeking millions in damages from the state and its contractors over flawed computer programs that severely delayed Medicaid reimbursements.
North Carolina health officials say more medical providers are getting the hang of a new Medicaid billing system after its rocky first few months in operation. But not all state lawmakers are convinced the NCTracks system has turned the corner.
North Carolina General Assembly members want more assurances that delays for hospitals and doctors getting Medicaid claims paid through a new billing system will be fixed sooner rather than later.
Officials at the state Department of Health and Human Services issued public statements last summer saying the new computer system for processing Medicaid claims was working great, even as newly released records show complaints were coming from across the state.
An audit of the North Carolina Department of Health and Human Services says it has failed to fully test a new $484 million computer system scheduled to begin processing Medicaid claims on July 1.