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UPSTROUBLESHOOTERS: UPS customers denied damage claims after failing to follow packing guidelinesSubmitted by Marcy Cuevas on Wed, 02/16/2011 - 7:10pm.READ MORE: 
Insurance offers peace of mind. But two UPS customers say they've had nothing but headaches ever since they filed insurance claims after their items were damaged during shipping. Instead of getting their money, they were denied. So they contacted our Troubleshooters for help.
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