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CFPUA

CFPUA: Do NOT open manhole covers

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Please, if you witness anyone tampering with a manhole cover, report this activity immediately to CFPUA Customer Service at (910) 332-6550 or our Emergency Call Center at (910) 332-6565. Let's all be responsible stewards of the environment. Anyone violating this may be fined. Full story...
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CFPUA ends boil water advisory for Laurel Ridge

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The Cape Fear Public Utility Authority has canceled a boil water advisory for a New Hanover County neighborhood. Full story...
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Boil water advisory issued for New Hanover neighborhood

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Cape Fear Public Utility Authority Customers in a New Hanover County neighborhood are advised to boil their water before using it. Customers in the Laurel Ridge subdivision near Carolina Beach Road reported a loss of service or low water pressure Monday night. Full story...
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CFPUA wants to know, when would you like to pay your bill?

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The Cape Fear Public Utility Authority is considering changing its billing options and wants to know what you think. Full story...
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CFPUA releases efficiency and competitiveness study results

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After an intensive interview and analysis process involving CFPUA management and staff, Woolpert determined that CFPUA, “Operates at a high level of performance with little opportunity for significant improvement...." Full story...
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ONLY ON 3: Man has water shut off by CFPUA, could face arrest

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video After Daniel Whitfield lost his job, his family began to run low on food and let the water bill go for a couple months. He owed more than $800 to the Cape Fear Public Utility Authority when his water was cut off. Full story...
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Find out about N. 3rd Street improvements Wednesday

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Work is set to begin the first week of August on improvements to the city's gateway on North 3rd Street. An informational meeting about the project will be held on Wednesday from 5:30–7 p.m. in City Council Chambers at City Hall for anyone who would like more information. Full story...
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CFPUA COO resigns to accept job in Florida

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Cape Fear Public Utility Authority Chief Operations Officer (COO) Nancy Gallinaro has accepted a position with Palm Beach County Utilities in Florida. Full story...
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ONLY ON 3 UPDATE: Commissioner Berger has worst attendance record of all commissioners

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Mr. Berger has pointed out an inaccuracy in this story that we would like to correct. Both he and New Hanover County Commissioner Rick Catlin missed a CFPUA meeting in February because they were in Washington, DC at another meeting. However, Berger is late to commission meetings at least 25 percent of the time, according to attendance records requested from the county clerk's office. Full story...
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CFPUA board checks out Sweeney work

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The expansion of the Sweeney Water Treatment Plant in Wilmington is almost complete. It's projects like this that have led to recent CFPUA rate increases. Full story...
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FIRST ON 3: CFPUA deals with 22,400 gallon sewage spill over the weekend

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The CFPUA Operations Department has repaired and mitigated a sewer spill which occurred on April 23, 2011. The incident was reported at 5:45 p.m. and the spill was stopped at 6:20 p.m. (approximately 40 minutes, observed). The spill was from a manhole located at the end of Myrtle Ave. along Bradley Creek. The spill was caused by a failure of the bypass pumping system being used to bypass pump station 35 at Bradley Creek during upgrade and rehabilitation work at the pump station. Full story...
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UPDATE (4:45 pm): CFPUA can't find valve needed to make repairs

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Cape Fear Public Utility Authority crews are responding to a water system emergency repair that will necessitate an emergency shutdown of a waterline on North Kerr Avenue at the McClelland Drive intersection between Market Street and Infantry Drive. Full story...
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CFPUA: Revenue Needs and Rate Changes

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Last year when addressing revenue for Fiscal Year 2012, it was estimated that CFPUA would need to generate an additional 15+% to cover debt payments on bonds issued in 2008 and due in 2012. Through some project cost-saving measures, that revenue need was reduced to 13.1% and approved by the CFPUA Board yesterday during their regularly scheduled meeting. Full story...
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CFPUA: Water bills going up 13.1%, restaurants say it will hit hard

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video CFPUA voted today raise water rates 13.1 percent. "It's a needed 13.1% increase in revenue," said Carey Disney Ricks, CFPUA's Public Information Officer. "The tiered rate structure remains the same, but the thresholds for tiers have changed." Full story...
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CFPUA offers help for customers in need

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The utility has teamed up with the United Way and the Salvation Army to help people in the community who are experiencing financial difficulties. Full story...
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