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CFPUA

CFPUA flushing water lines this week

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It’s that time of year when Cape Fear Public Utility Authority crews perform system flushing to improve water quality in our service area. Full story...
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CFPUA's delayed billing cycle makes it impossible for disabled vet to pay bills

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video It's been a never ending battle with the Cape Fear Public Utility Authority for one disabled veteran. Talmadge Pearce is just one of many people in New Hanover County, who do without water because of billing problems by the water monopoly. Full story...
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The city of Wilmington blames the CFPUA for not collecting unpaid bills

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video The Wilmington City Council weighed in on the CFPUA's plan to flush money from some deadbeat customers Tuesday night. The water & sewer monopoly wants support from the city to okay hiring a collection agency, but some city council members can't see eye to eye with the CFPUA. Full story...
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FIRST ON 3: City now says CFPUA isn't requesting $50,000 to try to collect old bills

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Nadine just talked to City Councilman Charlie Rivenbark who now says CFPUA isn't asking for $50,000 after all to help hire an outside firm to try and collect bills that are overdue. Full story...
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Water line repair to close busy Wilmington intersection

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CFPUA Utility Services will be conducting an emergency water line repair at the Carolina Beach Rd./Front St./Burnett Blvd. intersection on Tuesday. Crews will begin work at 11 p.m. and expect to have the work completed by 6 a.m. the following morning. No customers will be without water during this repair. Full story...
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CFPUA warns against lifting sewer pipe manholes for water run-off

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CFPUA says it's getting reports that people are taking manhole covers off sewer pipes and letting standing rainwater run into them. Full story...
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FIRST ON 3: Storm causes CFPUA sewer to overflow; storm drain to cave in

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Cape Fear Public Utility Authority Operations crews responded to and resolved a sewer system overflow of approximately 2,015 gallons that occurred early Monday evening, September 27 in the Pine Grove and Holly Tree area of the Hewletts Creek Basin Full story...
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CFPUA asks for voluntary water restrictions Thursday

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video The last time the Cape Fear Public Utility Authority called for voluntary water use restrictions, it ended in a weekend-long water emergency. It's asked customers in the northern part of New Hanover County to limit water use again later this week hoping this time things go a lot better. Full story...
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County chairman says it's time for CFPUA to get things straightened out

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video The Cape Fear Public Utility Authority has been under fire from customers since it started operating a couple years ago. Now it's getting heat from New Hanover County Commission Chair Jason Thompson. Full story...
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ONLY ON 3: Notes from CFPUA's "What We Learned Meeting" after Sweeney water main break

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Last week, WWAY NewsChannel 3 made a public record request for all internal e-mail from the Cape Fear Public Utility Authority regarding the water main break at the Sweeney Water Treatment Plant. Following is a memo distributed after it had a post-emergency follow-up meeting. Full story...
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FIRST ON 3 UPDATE: Oleander closures continue after 3rd water main break in a week

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CFPUA crews have identified the water leak on Oleander Dr. at 41st St. and are in the process of making corrective repairs. The diverted traffic pattern will remain until work is complete. An old, abandoned galvanized service pipe was identified as the source of the leak. Full story...
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FIRST ON 3: CFPUA explains water main break

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The Cape Fear Public Utility Authority held a news conference this afternoon to talk more about the water main break on Friday. CFPUA representatives told us the line that broke is 90 years old and was only supposed to be used for 50 years. Full story...
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UPDATE: CFPUA backtracking on comment it tried to "scare" customers this weekend

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videoDuring a Monday news conference, a CFPUA staff member said threats to fine customers who used water over the weekend was an effort to “scare” customers into conserving. Now the CFPUA is trying to backtrack. You be the judge. Full story...
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UPDATE: Water service back to normal; Boil order and restrictions lifted

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video UPDATE FROM A CFPUA NEWS RELEASE(Sunday, 3:50 p.m.): Cape Fear Public Utility Authority is pleased to report that water analysis is complete and the water distribution system is now functioning under normal operations. The Boil Water Advisory has been lifted and mandatory water conservation measures are no longer in effect. All normal water use may be resumed. Full story...
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Watchdog claims CFPUA overstepped its authority. What do you think?

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"The 8pm alert (Friday) threatened customers with police enforcement for violation of their mandatory water restrictions. Problem is, the CFPUA is claiming police powers they don’t have..." Full story...
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