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iDesk

Getting through to customer service by using Twitter

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videoGetting customer service can be frustrating. Try hanging up the phone and "tweeting" your service needs. Many customers are venting their frustration through Twitter, and companies are starting to listen. Full story...
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Youtube entertains and enlightens

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videoAside from the comical clips and ungodly talent acts that never cease to entertain us, Youtube hosts a large amount of tutorial videos full of knowledge just waiting to be soaked up. Full story...
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Texting your emergencies to 911

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videoTexting has become a popular form of communication for all ages, but it could soon become the best form of communication for all emergencies. Full story...
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About ready for a new laptop?

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With school right around the corner, you may be looking for a new laptop for your high school or college student. Full story...
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Recycle those electronic gadgets

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videoMany of us love to have the latest and greatest gadget, which often means there are old computers, television sets, and appliances lying around. WWAY's Hailey Winslow tells you what you can do with them. Full story...
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Farmers using internet for marketing

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videoThe NC Department of Agriculture is encouraging food producers to market their products on social sites like Facebook and Twitter. A local grower who blogs about her blueberries says it's really helping business. Full story...
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To re-tweet or not to re-tweet, that is the question

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videoWhen a person posts on Twitter, they probably expect it to be read by other Twitter subscribers. But a new trend is popping up in which other media outlets are re-posting their 'tweets'. Full story...
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Is Facebook becoming inappropriate?

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videoThe one billion pieces of content shared on Facebook every week help keep the 250 million members hooked. But included in that content are provocative pictures, inappropriate personality quizzes, and virtual alcoholic ... Full story...
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Alice.com looks to save money and time

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videoIn our everyday hectic lives, sometimes it is hard to find time to make it to the grocery store. WWAY’s Hailey Winslow brings you the story of a website called Alice.com, named after the housekeeper from The Brady Bunch. Full story...
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In the "Name" of Love

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videoThere isn't much that sets the Townsend's apart. Born within three days of each other, and with the same job, these two share the same first and last name - and did so even before they got married. Full story...
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Digital foot scan puts patients back on their feet

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videoAt some point we, or someone we know has experienced back, neck, or knee pain. A local Chiropractor has found a way to help ease those aches. Full story...
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Smartphones and company vanity numbers

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videoBusinesses have often gravitated towards toll free numbers like 1-800-Flowers and 1-800-Contacts, so that people can easily remember the number to dial when they need to place an order. WWAY's Hailey Winslow lets us know why that trend is changing. Full story...
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A way to save that wet cell phone

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If you spend time around the water this time of year, you run the risk of getting your cell phone wet. Find out what the experts say about saving your phone. Full story...
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Practicing cell phone courtesy

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videoJuly marks National Cell Phone Courtesy Month, reminding us to practice proper cell phone etiquette and think twice before we pick up a call in public. WWAY's Hailey Winslow is at the iDesk with more. Full story...
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Alternatives for replacing that busted cell phone

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videoIf our cell phones stop working, we often get anxious to go to the store to buy a new one. But there are other ways to replace your phone without having to drop a couple hundred dollars. Full story...
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