WILMINGTON -- Wave Transit is hoping to solve the problems of Wilmington bus riders. It held a public meeting Thursday.
The room at the Wave Transit office was filled with concerned bus riders. Hands raised immediately when Wave's route committee chairman Andy Koeppel opened the forum to questions and concerns.
Residents asked the Wave Transit board members if they have ever tried getting around using the bus system. A number of people also talked about how difficult it is for elderly and disabled people to locate the new bus locations. They feel the new system is confusing, especially when trying to get to the hospital or a doctors appointment.
Wilmington resident Paul Zanzuski said, "I went to the hospital one day, and I said to myself, where the hell are we going? We went to Target store, and I wanted to go to the hospital. Well we got to the hospital eventually, an hour later."
Residents also voiced concerns about how the route maps are difficult to interpret. They want to able to easily plan a bus trip to their destination.
And for everyone who missed Thursday's meeting, there will be another one. It'll take place next Thursday, May 1, from noon to 1:00 p.m. at Wave's office on Castle Street.
The public is also invited to Wave's board meetings. Those take place Thursday nights at 7:00.
management
When the new company comes to town they need to clear out the office to start with. Some people in the office have never driven a bus much less sat in one. Wave transit isnt the army its people that need to get places. The bus drivers are treated like crap. You would think the best people to make good routes would be the drivers but they wont listen to the drivers. You cant run transit from a window in the office you need field supervisor's out on the streets so when a problem happens it can be handle now instead of blowing you off. You ever walked into the wave office you cant tell if you talking to a supervisor or a bum off the street no name tags or even a wave logo on there shirts.
These new signs they bought why the old ones where just fine and all they had to do is put them where they needed to be waste of money.
Drivers dont know the new routes because they only trained once on them. They made these new schedules they arnt even right. I repeat clean the office out and get some people in there that care. out with the old in with the new its about time.