Wave Transit will be managed by a new company called Professional Transit Management.
In five days, Wave will no longer be contracted with First Transit.
Bus drivers had to be re-hired under the new contractor.
Bus routes around town will still remain the same, and there are no immediate plans for expansion.
A Wave Transit committee decided to go with PTM because of the new ideas the company has for their employees.
Wave Transit assistant director Arlanda Rouse said, "They have some things they're going to put in place. We have some initiatives in place that we are going to try to improve. We have a customer service initiative and expanded training for all the drivers. So, we're excited about PTM coming in."
The new change will go into effect July 1.
Riders will see at least one visible change. Shelters and benches will be added to some bus stops. There will be 14 in all.
The first shelter will go up at Independence Mall near J.C. Penney.
It's time to clean the shop
It's time to clean the shop
New Management
I think new management will help an covered bus stops are key. Many people rely on the bus service and I hope PTM does a good job.
Same 'ol, same 'ol...
Wave Transit assistant director Arlanda Rouse said, "They have some things they're going to put in place. We have some initiatives in place that we are going to try to improve. We have a customer service initiative and expanded training for all the drivers. So, we're excited about PTM coming in."
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"They have some "things"...what "things"?...more efficient operation, better routes...? Ridership numbers are down. Why?...'cause it takes longer to get where you used to go due to additional stops being added. Along George Anderson Drive, 3 stops were added. I have yet to see anyone waiting to ride the bus.
How do you "expand" driver training...they drive a bus.