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Troubleshooters

Troubleshooters: Contractor takes down payment, skips out on job

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video It's hard not to like Magnolia McLean. The 82-year-old Wilmington woman contacted our newsroom recently, upset that a local contractor took a $1,000 down payment to redo her kitchen cabinets, and then never returned to do the work. Full story...
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Family says tax bill for old car too high

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Linda Bell says the county tax department valued her son's 1974 Volkswagen beetle at $2,400. She says the car doesn't even run, and can't be worth more than $500 or $600, which would mean a substantially lower tax bill. Full story...
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Troubleshooters: Dish Network not providing service, still billing Wilmington woman

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videoDebbie Lewis recently moved to Wilmington from Sampson County and can't get a satellite signal at her new house. She mailed back her receiver box, but says Dish Network still expects her to pay for another year's worth of service. Full story...
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Troubleshooters: Concerns about Eastbrook apartments

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video In tonight's Troubleshooters Report, we're looking into viewer concerns about Eastbrook apartments. Full story...
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Troubleshooters: Local consignment shops

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In tonight's troubleshooters report, we find more customers getting burned by local consignment shops. Full story...
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Troubleshooters: Online fraud, PosterPass.com

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In tonight's Troubleshooters Report, a Wilmington woman wants to save you from a lesson she learned the hard way. Full story...
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Troubleshooters: Update on Mark Saunders and Coastal Companies

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In tonight's Troubleshooters report, we have an update on a story we have been covering for the better part of a year now. More than 200 individual property owners are now suing local developer Mark Saunders. Full story...
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Troubleshooters: Update on Wilmington Nissan story

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We have an update on a Troubleshooters report we brought you earlier this year. Pamela Pickett put a $1,000 cash down payment on a used car at Wilmington Nissan. Full story...
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Troubleshooters: Update on answers in Oak Island

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In today's Troubleshooters Report, we have an update on a story we first brought you last year. According to published reports, the Town of Oak Island has admitted to breaking public records laws, and agreed to pay almost $50,000... Full story...
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Troubleshooters: Drowning in more water bill problems

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videoJulie Little called our newsroom recently, upset about her bill from the Cape Fear Public Utility Authority. The agency has fixed the computer glitch that caused billing problems all over New Hanover County, but a new problem has cropped up.

Full story...
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Troubleshooters: Family wants Howard's Towing to be taken off police call list

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videoA local family is upset with a towing company they were referred to by the Carolina Beach Police Department. It all started when Scott Brown had a stroke, and drove his truck into a retention pond at Carolina Beach. Full story...
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Troubleshooters: Sewage pump station found, house lost

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videoFrancis Hollis moved into in his Leland mobile home in 1973, on a piece of land he says was given to him by his grandfather. Today, the home is mysteriously missing and a sewer pump station sits on the piece of land. Full story...
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Troubleshooters: Libel and slander

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videoIn this Troubleshooters report, we are taking a look at slander and libel, and how the internet is making it easier to attack people's reputation. Full story...
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Troubleshooters: Store credit card winds up costing more

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videoPenni Jordan bought a prom dress for her daughter at Camille La Vie in Independence Mall. She signed up for a store credit card to get a discount on the dress, but she says that credit card ended up costing her much more than she saved. Full story...
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Troubleshooters Update: Wilmington Nissan

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There is an update on a Troubleshooters Report we first brought you last week on NewsChannel 3. Pamela Pickett recently put a thousand dollars cash down payment on a used car at Wilmington Nissan. Full story...
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