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Troubleshooters

TROUBLESHOOTERS UPDATE: Bladen Co. investigators respond

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Thursday, we finally got a response from the Sheriff's Office. Chief Deputy Phillip Little told us the victim gave his investigators conflicting statements, and that factored into the way they handled the case. Full story...
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Troubleshooters: Teen molested by uncle upset at lack of penalty

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video A 16-year-old molested by his uncle is upset that uncle is doing no active jail time, and won't have to register as a sex offender. Full story...
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Woman, son want refund for cruise gone bad

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video A Wilmington mother wants a refund after taking her quadriplegic son on a cruise around Europe. Full story...
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Troubleshooters: Short Sales

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In the current real estate environment, you've probably heard about short sales. That's when you owe more on your house than it's worth, and the bank allows you to sell it for less than you owe them. It's typically a lot less damaging to your credit score than a foreclosure, but there are some quirks that one local woman is learning the hard way. Full story...
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Troubleshooters: Man sues travel insurance company over amputated toe

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video Ed Wilkie called our newsroom recently after he had to cancel a flight to San Francisco. Shortly before he was supposed to depart, he contracted a severe infection, and doctors had to hospitalize him and amputate his toe. Full story...
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Troubleshooters: Contractor takes down payment, skips out on job

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video It's hard not to like Magnolia McLean. The 82-year-old Wilmington woman contacted our newsroom recently, upset that a local contractor took a $1,000 down payment to redo her kitchen cabinets, and then never returned to do the work. Full story...
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Family says tax bill for old car too high

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Linda Bell says the county tax department valued her son's 1974 Volkswagen beetle at $2,400. She says the car doesn't even run, and can't be worth more than $500 or $600, which would mean a substantially lower tax bill. Full story...
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Troubleshooters: Dish Network not providing service, still billing Wilmington woman

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videoDebbie Lewis recently moved to Wilmington from Sampson County and can't get a satellite signal at her new house. She mailed back her receiver box, but says Dish Network still expects her to pay for another year's worth of service. Full story...
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Troubleshooters: Concerns about Eastbrook apartments

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video In tonight's Troubleshooters Report, we're looking into viewer concerns about Eastbrook apartments. Full story...
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Troubleshooters: Local consignment shops

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In tonight's troubleshooters report, we find more customers getting burned by local consignment shops. Full story...
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