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Utilities

WWAY SURPRISE SQUAD: Lucky day for some people paying bills

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videoThe Surprise Squad rolled out from headquarters Wednesday morning, hoping to put a smile on some faces in Wilmington. Full story...
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The Surprise Squad gets emotional in Carolina Beach

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video The Surprise Squad made a trip out to Pleasure Island to pay some bills. We found one of the most emotional stories to date. Full story...
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WWAY SURPRISE SQUAD sparks smiles at Four County Electric

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videoSeveral people were paying the minimum amount on their electric bill Tuesday, just trying to keep lights and air conditioner on. Thanks to Perry's Emporium, the Surprise Squad was in Bladen County today to help out. Full story...
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WWAY SURPRISE SQUAD brightens homes in Burgaw

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videoThanks to a generous donation from Perry's Emporium, we're trying to do things that really matter to some people. It's not the time of year to have your AC shut off, so we head to Four County Electric in Burgaw for today's Surprise Squad. Full story...
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WWAY SURPRISE SQUAD pays bills at CFPUA

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videoThe WWAY Surprise Squad was at it again Friday afternoon. This time, we headed over to the Cape Fear Public Authority to put some smiles on the faces of people paying bills. Full story...
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WWAY SURPRISE SQUAD pays it forward by paying bills

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videoSo far we've bought people lunches, free tanks of gas, shopping carts full of free groceries. And now WWAY and Perry's Emporium are helping you out with your bills! Full story...
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Duke Energy Progress rates to drop slightly

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Duke Energy Progress says its customers in North Carolina will pay less for electricity starting Sunday. Full story...
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NC regulators uphold Duke Energy rate hike

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North Carolina regulators are again approving a 7 percent rate increase for Duke Energy Carolinas customers. Full story...
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CFPUA approves rate structure changes

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The Board of the Cape Fear Public Utility Authority (CFPUA) voted today to adopt a uniform rate structure for water and sewer services, effective for bills dated May 1. The new structure moves the Authority away from its current three-tiered, conservation-based rate structure to one that uses a set rate for ALL residential and non-residential usage. Full story...
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Progress Energy reaches deal on rate increase

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videoIt looks like power rates are going up for a lot of people in southeastern North Carolina. Progress Energy Carolinas says it has reached an agreement with the North Carolina Utilities Commission Public Staff to raise its rates as early as this summer. Full story...
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Duke Energy to file for another rate increase

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Duke Energy has told North Carolina utility regulators that it will ask for another rate increase soon. Full story...
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Utilities back on at Wilmington operations center

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Power, phone and e-mail service has been restored earlier than expected at the City of Wilmington's River Road Operations Center. Yesterday a crane accidentally knocked over a utility line that severed electrical and fiber optic lines to the center. Full story...
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ONLY ON 3: Family says Progress Energy work led to $10,000 worth of damage, bills

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video A Wrightsville Beach couple says Progress Energy owes them thousands of dollars after a project to put in new lines went wrong. The couple claims the drilling hit a water line, and they were forced to pay to have it fixed. A waterline leak and thousands of dollars later, Brooke and Jeff Richardson want Progress Energy to own up to its mistake. Full story...
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NC officials get details on Duke-Progress deal

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The financial combination of Duke Energy and Progress Energy won't lead to too many changes for their North Carolina customers and regulators. Full story...
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NC advocate wants Duke-Progress merger savings

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North Carolina's chief consumer advocate for utilities says state regulators will insist on ratepayers getting some of the savings from the merger of Duke Energy and Progress Energy. Full story...
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