EXTRAORDINARY PEOPLE: The voice on the other end of the line
Submitted by Daniel Seamans on Wed, 05/21/2014 - 8:39pm.

videoThis week's Extraordinary Person of the Week is a voice on the other end of the line. Roscoe Harris is a New Hanover County Public Safety Telecommunicator.

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Firefighters bike from 'Ground Zero' to remember fallen heroes
Submitted by Alyssa Rosenberg on Wed, 03/26/2014 - 10:18pm.

videoFirefighters from New York are showing their support of the navy seal community. They’re riding their bikes from ground zero to Fort Pierce, Florida, with a brief stop here in the Port City. With them is a 14-foot steel beam from the world trade center 9/11 attack.

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Some 911 cellphone calls lack accurate information
Submitted by WWAY on Fri, 01/03/2014 - 4:16pm.

A coalition pushing a federal agency to update wireless technology for emergency callers is pointing to problems in North Carolina to raise awareness of the issue.

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911 tapes describe events surrounding Pizza Hut shooting
Submitted by Holden Kurwicki on Tue, 10/29/2013 - 10:15pm.

video Newly released 911 tapes are shining a new light on the way events unfolded outside a Wilmington Pizza Hut on Friday night.

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FIRST ON 3: Hear woman's call to 911 demanding $300k to end chase
Submitted by WWAY on Tue, 12/11/2012 - 11:59pm.

videoA woman sent deputies on a high speed chase overnight in Supply, and asks 911 for $300,000 to pull over.

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Nine-year-old honored as hero
Submitted by Ashley Jacobs on Fri, 05/18/2012 - 9:56am.

New Hanover County Commissioners and emergency responders say a nine-year-old girl is a hero. Ella Flewwellin saved her mom's life by calling 911 when she had a seizure.

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Brunswick County 911 service restored
Submitted by WWAY on Wed, 04/11/2012 - 7:22am.

Technicians have restored partial service to the Brunswick County Central Communications (911) Center after an equipment failure early this morning caused a temporary loss of 911 service. 911 operators were notified of the failure shortly after 3 a.m. and immediately began routing calls to the New Hanover County 911 Center, which serves as a backup for Brunswick County.

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FIRST ON 3 UPDATE: County doubts new equipment led to problem with 911 calls during fire
Submitted by Cliff Pyron on Mon, 12/12/2011 - 4:56pm.

video A family from Columbus County lost their home along with all of their possessions last week in a house fire. As you saw FIRST ON 3 this weekend, Brian and Amy Smith say they repeatedly called 911 during the fire, but could not get in touch with an operator. Now Columbus County Emergency Management says it is investigating what happened.

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FIRST ON 3: Family loses home to fire, unable to get a hold of 911 operator
Submitted by Cliff Pyron on Sun, 12/11/2011 - 10:31pm.

video A Columbus County family lost their home and all of their possessions after a house fire last week. The couple was not able to get in touch with a 9-1-1 operator at the time of the fire.

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New Hanover 911 lines restored
Submitted by WWAY on Sat, 08/27/2011 - 10:32am.

New Hanover County 911 telephone lines have been restored and are functioning as expected.

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