Troubleshooters

Fans were left disappointed when the Keith Sweat concert was canceled last month at UNCW. On top of not being able to see the show, some ticket holders still haven't seen a dime of their money returned. Full story...

A customer who bought a used refrigerator from Best Deal Appliances in Wilmington, finally gets another one after hers quit working while still under warranty. Full story...

It's hard enough trying to make ends meet in this economy as it is. So imagine being a single parent, trying to provide for your children when your ex owes you thousands of dollars in back child support. That's a reality for many single mothers in our viewing area, and in tonight's Troubleshooters report, we're taking a closer look at what it's like for them. Full story...

In tonight's Troubleshooters report, a Leland man is less than satisfied with JK Harris. You may have seen the commercials for the tax resolution company offering to help you settle your debts with the IRS. Full story...

Bladen County Sheriff's Officials explain how they responded to concerns over the way the case was handled. Full story...

We have an update tonight on a Troubleshooters report we first brought you back in February. 82-year-old Magnolia McLean paid a $1,000 down payment to a contractor to build her some kitchen cabinets. He skipped town with her money, and never did the work she paid for. Full story...

In the current real estate environment, you've probably heard about short sales. That's when you owe more on your house than it's worth, and the bank allows you to sell it for less than you owe them. It's typically a lot less damaging to your credit score than a foreclosure, but there are some quirks that one local woman is learning the hard way. Full story...

Ed Wilkie called our newsroom recently after he had to cancel a flight to San Francisco. Shortly before he was supposed to depart, he contracted a severe infection, and doctors had to hospitalize him and amputate his toe. Full story...

It's not uncommon to have hassles getting health care reimbursements from an insurance company., But 90-year-old Elda Hearn has been waiting two years for a check from Blue Cross/Blue Shield. The company owes the Hampstead woman almost $2,000. She got so fed up with the run around, she called Troubleshooters. Full story...

It never ceases to amaze us how kind and generous some of our viewers are. Full story...

It's hard not to like Magnolia McLean. The 82-year-old Wilmington woman contacted our newsroom recently, upset that a local contractor took a $1,000 down payment to redo her kitchen cabinets, and then never returned to do the work. Full story...

A New Jersey couple buys a home in Burgaw, with plans to open their own business. Sounds like the American dream, but the Chomiczewskis say, that dream was shattered when the steel building they paid thousands of dollars for, turned out to be a bust. Full story...

In today's Troubleshooters Report, how to get a disputed charge resolved with your credit card company. Robert Pfeffer thought he went through the proper channels to dispute a charge from a home warranty company, but the credit card company wouldn't budge. Full story...

There is an update on a Troubleshooters report we first brought you last week. A Wilmington family called to complain about Howard's Towing. Carolina Beach Police Department called Howard's to pull Scott Brown's SUV out of a retention pond, after he had a stroke and wrecked. Full story...

Charlotte Mahn is still recovering from a dog attack two weeks ago. While she was walking her dog around her Rocky Point neighborhood, she says a neighbor’s pit bull came after her. Full story...