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TroubleshootersTROUBLESHOOTERS: Repair shop, car owners disagree on repairs, costSubmitted by Marcy Cuevas on Wed, 12/28/2011 - 5:17pm.READ MORE: 
A common complaint we hear from viewers concerns mechanics and the work they do. One couple contacted us about a repair job they claim they never authorized, but had to pay for anyway.
Full story...ONLY ON 3: Nursing home running without waterSubmitted by Marcy Cuevas on Wed, 12/07/2011 - 11:55pm.READ MORE:
We discovered a nursing home with no running water when a concerned family member called us and told us about problems at a facility in New Hanover County.
Full story...TROUBLESHOOTERS: Worker owed money finally finds boss on TV If someone owes you money you can take them to small claims court. But what if that person can't be found? That's what one family was dealing with, until they watched WWAY and learned the person they were looking for was just arrested for insurance fraud. TROUBLESHOOTERS: Worker owed money finally finds boss on TVSubmitted by Marcy Cuevas on Wed, 10/26/2011 - 2:58pm.READ MORE:
If someone owes you money you can take them to small claims court. But what if that person can't be found? That's what one family was dealing with, until they watched WWAY and learned the person they were looking for was just arrested for insurance fraud.
Full story...TROUBLESHOOTERS: Woman waiting on benefits due from divorce settlementSubmitted by Marcy Cuevas on Wed, 10/19/2011 - 10:35pm.READ MORE:
A divorce settlement from 20 years ago is causing problems for one Bladen County woman. She's fighting with the federal government to try and get money she is owed.
Full story...TROUBLESHOOTERS UPDATE: Camp director's claims not trueSubmitted by Marcy Cuevas on Wed, 09/21/2011 - 3:45pm.READ MORE:
It's a program meant to keep kids off Wilmington's streets, but problems for the Student Athletic Basketball Academy keep piling up. We first told you about the program last month, when employees claimed they weren't being paid. The director had excuses, but it turns out, he may have lied.
Full story...TROUBLESHOOTERS UPDATES: Vinyl won't stick, unwanted bed returnedSubmitted by Marcy Cuevas on Wed, 08/24/2011 - 12:15pm.READ MORE: TROUBLESHOOTERS: Camp workers waiting for pay, camp waiting for grantSubmitted by Marcy Cuevas on Wed, 08/10/2011 - 5:20pm.READ MORE:
Many people depend on a summer job to help pay for school. That's the reason why some students worked at a new summer camp in Wilmington. But they haven't been paid. The camp's director claims there's a reason why.
Full story...TROUBLESHOOTERS UPDATE: Concert refund finally arrivesSubmitted by Marcy Cuevas on Wed, 08/10/2011 - 5:15pm.READ MORE: TROUBLESHOOTERS: Who's at fault for wrong online order?Submitted by Marcy Cuevas on Wed, 08/03/2011 - 5:22pm.READ MORE:
When you buy a product online, you don't have the chance to get a good look at it until it arrives. Sometimes what you get is not what you expected, but that doesn't mean the company is at fault.
Full story...TROUBLESHOOTERS: Woman struggles to get refund for canceled concertSubmitted by Laura Seel on Wed, 07/27/2011 - 8:01pm.READ MORE:
Fans were left disappointed when the Keith Sweat concert was canceled last month at UNCW. On top of not being able to see the show, some ticket holders still haven't seen a dime of their money returned.
Full story...TROUBLESHOOTERS: Despite contract, woman told she can't return unwanted bedSubmitted by Marcy Cuevas on Wed, 07/20/2011 - 11:17am.READ MORE:
One Brunswick County woman will soon be able to sleep easier at night. She ordered a Contour Adjustable Bed last month, but when she tried to return it, she ran into some problems. So she contacted TROUBLESHOOTERS for help.
Full story... » TROUBLESHOOTERS UPDATE: Man who had heart attack after truck repossessed died this weekSubmitted by Marcy Cuevas on Fri, 07/08/2011 - 4:00pm.READ MORE: Linwood Costin, who had a heart attack after GMAC repossessed his truck, died Tuesday in Columbus County.
Full story...TROUBLESHOOTERS: Customer says dress shop did not deliver as promisedSubmitted by Marcy Cuevas on Wed, 07/06/2011 - 5:15pm.READ MORE:
Ordering a dress for a special occasion is an exciting time for a woman. But when the dress does not arrive quickly, and then even more time goes by, that excitement turns to stress.
Full story...TROUBLESHOOTERS: Neighbors tired of dog poop smellSubmitted by Marcy Cuevas on Wed, 06/08/2011 - 5:15pm.READ MORE:
Living in a townhome means your neighbors are up close and personal. How they treat their property, often affects yours. That's a situation some residents are dealing with in Wilmington's Lauren Place when it comes to a neighbor's dog.
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