Troubleshooters

Troubleshooters

Got a story you would like to us to investigate? Contact Us at troubleshooters@wwaytv3.com

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ONLY ON 3: Apartment tenants upset about conditions during renovations
Submitted by Makenzi Henderson on Mon, 06/24/2013 - 4:33pm.

videoSome tenants at a Wilmington apartment complex are not happy. They say recent renovations there made it impossible to live, but managers say they tried to make up for the inconvenience any way they could.

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TROUBLESHOOTERS: Answers for renter whose power bill soared
Submitted by Marcy Cuevas on Wed, 02/15/2012 - 6:00pm.

video Power bills tend to go up during winter, but one Wilmington man cannot understand why his bill has tripled when he has essentially turned off his power.

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TROUBLESHOOTERS: Repair shop, car owners disagree on repairs, cost
Submitted by Marcy Cuevas on Wed, 12/28/2011 - 5:17pm.

video A common complaint we hear from viewers concerns mechanics and the work they do. One couple contacted us about a repair job they claim they never authorized, but had to pay for anyway.

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ONLY ON 3: Nursing home running without water
Submitted by Marcy Cuevas on Wed, 12/07/2011 - 11:55pm.

video We discovered a nursing home with no running water when a concerned family member called us and told us about problems at a facility in New Hanover County.

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TROUBLESHOOTERS: Worker owed money finally finds boss on TV
Submitted by Marcy Cuevas on Wed, 10/26/2011 - 2:58pm.

video If someone owes you money you can take them to small claims court. But what if that person can't be found? That's what one family was dealing with, until they watched WWAY and learned the person they were looking for was just arrested for insurance fraud.

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TROUBLESHOOTERS: Woman waiting on benefits due from divorce settlement
Submitted by Marcy Cuevas on Wed, 10/19/2011 - 10:35pm.

video A divorce settlement from 20 years ago is causing problems for one Bladen County woman. She's fighting with the federal government to try and get money she is owed.

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TROUBLESHOOTERS UPDATE: Camp director's claims not true
Submitted by Marcy Cuevas on Wed, 09/21/2011 - 3:45pm.

video It's a program meant to keep kids off Wilmington's streets, but problems for the Student Athletic Basketball Academy keep piling up. We first told you about the program last month, when employees claimed they weren't being paid. The director had excuses, but it turns out, he may have lied.

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TROUBLESHOOTERS UPDATES: Vinyl won't stick, unwanted bed returned
Submitted by Marcy Cuevas on Wed, 08/24/2011 - 12:15pm.

In this week's TROUBLESHOOTERS report, an update on a sticky situation regarding mail-order vinyl and on a woman who wanted to return a bed she bought.

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TROUBLESHOOTERS: Camp workers waiting for pay, camp waiting for grant
Submitted by Marcy Cuevas on Wed, 08/10/2011 - 5:20pm.

video Many people depend on a summer job to help pay for school. That's the reason why some students worked at a new summer camp in Wilmington. But they haven't been paid. The camp's director claims there's a reason why.

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