In tonight's troubleshooters report, we find more customers getting burned by local consignment shops.
You may remember all the people who lost money or merchandise when Hand-Me-Downs on Kerr Avenue changed owners. Customers told us the old owner took off without paying them for what sold, and didn't return remaining items.
Susan Freeken was one of those customers. She started consigning at a new store on Kerr Avenue, called Redo Consignments. That store is now closed, and Freeken says she lost her money and merchandise all over again.
"She would always say we're going to send you a check in the mail, but we never got one, and she said we will find the stuff, but they never found any of it," Freeken said.
The woman who ran Redo Consignments, Kathy Rokoski has opened up a used furniture store across the street. She says this is all a misunderstanding, and said people should contact Jessica Marsh, her daughter-in-law and former owner of Redo.
Freeken says she's taking Rokoski to small claims court.


My personal experiences with consignment shops
My wife and I used to rent several booths at consignment shops and one day I woke up and realized that we're doing all of the work to make the owners of the shops money.
At one place our rent was $175/month. We were selling small items for between $1 - $25 each. We had to find these items, load 'em up in our truck, drive to the shops, unload them, and then label/price them. That's a lot of hard work to make little or no money. I simply got tired of it and stopped doing it.
The bottom line is that we would have been better off to have our own yard sale or donating these items to charity for a tax credit.
Oh please
Hand Me Downs
What ever happened to yard
just put your junk on
JUNK????
I think G meant one mans
I think G meant one mans trash is another mans treasure. I don't think they meant to be rude to your used stuff, that is "junk" to you or you would USE IT!
This type of instant argumentativeness is what makes this place lose tourism and films! Get over that attitude Janice (nice name remark was an example of that common rudeness I spoke of)
Consignment Shops
My Girlfriends Closet
She ripped me off big time. I hope to God she does not open another store. I know I am responding late but I just found this article. I think she is a crook
Ripped off
I was ripped off big time ,I took in things the night before closing and she took more of my things with a smile,The computer was always down.Any luck with small claims just wondering Karma is tough
Consignment crooks
Consignment Crooks??
Hi I just saw this and I know its like 4 months after being written but as a owner of a consignment store, the consignment store you went to def were not crooks, you bought a jacket for $150, brought it back, maybe this time they sold it for $100, and you received 40% like most consignment stores give, and you received $40..not bad considering that it could have not sold at all and you would get nothing. I have this problem with alot of my consignors they don't seem to understand that they are getting a percentage of what it sells for not the full amount! If you wanted more money for it you should have sold it yourself, not call the company crooks!
As an accountant, I would
I totally agree!!