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Troubleshooters: Update on pool problems

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Today’s Troubleshooters Report is an update to a story we first brought you in January. Ed Gilchrest paid Cash Pools about $12,000 to install a pool at his Monkey Junction home. The pool's heating and cooling system did not work, the salt chlorinator had problems, and the liner leaked, forcing Ed to drain the pool. Mr. Gilchrest had a hard time getting the folks at Cash Pools to fix the problems, until NewsChannel 3 got involved. Company owner Chris Cash told WWAY some health problems kept him from getting Ed's pool back in working order more quickly. The winter weather caused further delays. We are happy to report that within the last week, Cash Pools made all the necessary repairs, and Ed's new and improved pool looks great.

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pool trouble

I wish I had seen this before I shelled out money to Cash Pools for a pool. The process was started on February 27,2010, and here it is June 18 and still not completed.

Yes, we too are having

Yes, we too are having problems with him. Lies, no communication and deposit is missing, with no work done.