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TROUBLESHOOTERS: Miscommunication stalls Home Depot customer's refund

Imagine getting a bill for something you've never bought, and when you complain, the bills and late fees just keep coming. An elderly Leland woman has been trying to get a mess like this straightened out for months. Turns out, it was all a big misunderstanding.

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That is soooo wrong! But

That is soooo wrong! But that's how they play! But trying 2 resolve tthe problem that's when the Problem turns 4 the Worst! They don't want 2 hear that U don't have or U never had any such Bill! They just want u 2 Pay! And that's where the Problem goes wrong! So 2 the lady with this situation. Keep your head up! Let them keep sending if they want. Or u can respond back... Take Me 2 Court! Tonya002 OUT