make WWAY your homepage  Become a fan on facebook  Follow us on twitter  Receive RSS Newsfeeds  MEMBERS: Register | Login

Getting through to customer service by using Twitter

Getting customer service can be frustrating. Try hanging up the phone and "tweeting" your service needs. Many customers are venting their frustration through Twitter, and companies are starting to listen.

Disclaimer: Comments posted on this, or any story are opinions of those people posting them, and not the views or opinions of WWAY NewsChannel 3, its management or employees.