New Brunswick County 911 center to open Wednesday

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BRUNSWICK COUNTY, NC (WWAY) — Brunswick County telecommunicators cut the ribbon on the new 911 center Monday morning.

Brunswick County Sheriff John Ingram said the telecommunicators got to cut the ribbon instead of county commissioners, because they will be putting their lives on the line to run this 911 center for the public.

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Director of the 911 center Lt. Todd Coring said the center will go live Wednesday morning at 10:00 a.m. Coring said the $2.1 million project was funded through grants.

He said the center provides upgraded technology, radio systems, CAD systems and phone systems. He said the county needed these upgrades to keep up with how fast the population is growing. He said the telecommunicators need upgrades like this, because he said he knows what it is like to be in their shoes.

“You know when minutes matter and you’re on the phone and you’ve got someone calling in and they’re house is on fire or they need an officer, you know minutes and seconds count,” Coring said. “This technology and this environment will really help them settle in and get those calls answers and the help out that they need.”

Coring said when the center goes live they have a back up plan set up with New Hanover County in the event that something happens. He said the public will not lose service to telecommunicators.