CFPUA addresses water overage concerns with new meters


WILMINGTON, NC (WWAY) — A lot of CFPUA customers have seen high water bills lately.

Monday, New Hanover County commissioners wanted more information on why.

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CFPUA executive director Jim Flechtner presented the utility’s 2017 annual report at Monday morning’s commission meeting.

Commissioner Rob Zapple brought up customer concern about recent high overages.

Flechtner said some meters had lost accuracy and CFPUA is replacing them.

The new meters should be more accurate and can be remotely monitored.