Family claims IHOP discriminated against son born without arms

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HOT SPRINGS, AR (KARK/CNN) — An Arkansas IHOP will retrain its employees after a mother said the manager discriminated against her son, who was born without arms.

This was the first time the three year old and his family had eaten together at IHOP. They said it was also the first time a restaurant has ever had a problem with the way he has to eat.

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William helps his mom make one of his favorite snacks: punch and cookies. He was born without arms but that doesn’t stop him from feeding himself or sharing with others.

“Can I have a bite?,” Bancroft asked.

William threw his leg up in the air with the cookie in between two of his toes and fed his mom, giggling. He eats the same way when he and his family go out for a meal: with his feet while sitting on a table.



William carried on as usual when the family went to IHOP in Hot Springs Saturday morning for breakfast.

“All he wanted was some pancakes,” Bancroft said.

But William never got them. His mom said the general manager told her he could not sit on the table and touch the syrup containers because it was a health department issue.

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