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Tuesday, October 19, 2021


CFPUA asks for voluntary water restrictions Thursday

video The last time the Cape Fear Public Utility Authority called for voluntary water use restrictions, it ended in a weekend-long water emergency. It's asked customers in the northern part of New Hanover County to limit water use again later this week hoping this time things go a lot better.

County chairman says it’s time for CFPUA to get things straightened out

video The Cape Fear Public Utility Authority has been under fire from customers since it started operating a couple years ago. Now it's getting heat from New Hanover County Commission Chair Jason Thompson.

ONLY ON 3: Notes from CFPUA’s “What We Learned Meeting” after Sweeney water main break

Last week, WWAY NewsChannel 3 made a public record request for all internal e-mail from the Cape Fear Public Utility Authority regarding the water main break at the Sweeney Water Treatment Plant. Following is a memo distributed after it had a post-emergency follow-up meeting.

FIRST ON 3 UPDATE: Oleander closures continue after 3rd water main break in a week

CFPUA crews have identified the water leak on Oleander Dr. at 41st St. and are in the process of making corrective repairs. The diverted traffic pattern will remain until work is complete. An old, abandoned galvanized service pipe was identified as the source of the leak.

FIRST ON 3: CFPUA explains water main break

The Cape Fear Public Utility Authority held a news conference this afternoon to talk more about the water main break on Friday. CFPUA representatives told us the line that broke is 90 years old and was only supposed to be used for 50 years.

UPDATE: CFPUA backtracking on comment it tried to “scare” customers this weekend

videoDuring a Monday news conference, a CFPUA staff member said threats to fine customers who used water over the weekend was an effort to “scare” customers into conserving. Now the CFPUA is trying to backtrack. You be the judge.

UPDATE: Water service back to normal; Boil order and restrictions lifted

video UPDATE FROM A CFPUA NEWS RELEASE(Sunday, 3:50 p.m.): Cape Fear Public Utility Authority is pleased to report that water analysis is complete and the water distribution system is now functioning under normal operations. The Boil Water Advisory has been lifted and mandatory water conservation measures are no longer in effect. All normal water use may be resumed.

Watchdog claims CFPUA overstepped its authority. What do you think?

"The 8pm alert (Friday) threatened customers with police enforcement for violation of their mandatory water restrictions. Problem is, the CFPUA is claiming police powers they don’t have..."

CFPUA increases MANDATORY water conservation

At this time all customers are advised that CFPUA has increased its water use advisory to STAGE 4 MANDATORY WATER USE RESTRICTIONS which prohibits all outdoor and non-essential use until further notice. Violations can result in citations of $500 for each occurrence and/or disconnection.

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