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CFPUA addresses water overage concerns with new meters

CFPUA addressed some customer concerns about high water bills at Monday's New Hanover County Commission meeting.

SURPRISE SQUAD: Woman gets help from WWAY and co-workers

videoThanks to a generous donation from Perry's Emporium, the Surprise Squad was in Bolivia Wednesday. WWAY helped out several people, surprising them by paying their water bills. When one employee couldn't pay her own water bill, the compassion of her co-workers came through.

CFPUA meets for their 2011 annual report

video With millions of dollars in bond debt the Cape Fear Public Utility Authority will be forced to increase bills in the future. Wilmington residents have had issues with the utility company's billing for quite some time. Wednesday night the CFPUA had its annual meeting and invited the public to voice its complaints.

CFPUA customers will see a rate hike soon

video You might want to think twice before letting the water run. The Cape Fear Public Utility Authority is raising rates.

CFPUA’s delayed billing cycle makes it impossible for disabled vet to pay bills

video It's been a never ending battle with the Cape Fear Public Utility Authority for one disabled veteran. Talmadge Pearce is just one of many people in New Hanover County, who do without water because of billing problems by the water monopoly.

The city of Wilmington blames the CFPUA for not collecting unpaid bills

video The Wilmington City Council weighed in on the CFPUA's plan to flush money from some deadbeat customers Tuesday night. The water & sewer monopoly wants support from the city to okay hiring a collection agency, but some city council members can't see eye to eye with the CFPUA.

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