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Leland hotel damaged by prank call for second time

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LELAND, NC (WWAY) -- For the second time this year, a Leland hotel has suffered extensive damage because of a prank phone call.

Leland Police say early Sunday morning, someone called the front desk of the Best Western off US 17 and asked to be transferred to a room. The caller told the guest who answered to activate the fire sprinkler in the room because there was a gas leak. After the guest followed the directions, the caller hung up.

The same thing happened to another guest in the hotel back in May. That prank flooded the first two floors of the hotel and caused thousands of dollars in damage.

Leland Police detectives believe this prank may be only one of many nationwide, as was the case back in the spring. Detectives are investigating any and all leads and plan on possible collaboration with federal officials to aid in this investigation.

The Leland Police Department asks anyone with any information about this case to call (910) 371-1100 or leave an anonymous tip by texting 847411 with your cell phone then 411LPD and your tip.

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Most hotels

which I frequent during business travel have 2 rules.

1. They require the incoming call to identify the room occupant by name. If the caller can not; the call does not go through.

2. If the call is between 11 PM and 7 AM, the desk clerk does not put the person through unless they identify the room occupant; confirm the incoming caller's name and relationship to the room occupant. And then the desk clerk calls the room; confirms there is an incoming call and the caller's identification; and recieves the occupant's permission to put the call through and identity.

On another note, can the hotel not back track the call and at least identify the phone number from which the call eminates?

Insurance companies get tired of paying the same types of losses.

Training

You'd think the hotel would have trained their employees better after the first incident, to be more observant during the acceptance and routing of incoming calls. Or, upgraded their phone equipment such that a log of incoming calls is maintained.

You have got to be kidding

You have got to be kidding me! You answer the phone and someone tells you to activate the sprinkler in your room and YOU DO IT. Does this person have a little common sense, not to call the front desk and verify the call that they just received. Come on!

Seriously....

Yeah really, the person who activated the sprinklers should be charged with a crime and forced to pay for the clean-up involved. It's not the hotel's fault that he or she has no common sense!! This person needs to own up and take responsibility for his or her actions!

Think about that

if they lock up everyone who lacks common sense, there wouldn't be many of us walking around outside.

If they locked up everybody

If they locked up everybody that lacks common sense obama would not get any votes, at least from living persons.

Ain't it the truth.

Ain't it the truth.