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New Hanover County to survey residents on services

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WILMINGTON, NC (WWAY) -- New Hanover County is looking for feedback from residents about county services.

With turnover on the county commission, County Manager Chris Coudriet, who also is new to the job having taken over in July, wants to gain insight into how the community perceives county services and the level of satisfaction with those services received. With the information, Coudriet believes county staff, management and commissioners can better address services and programs valued by the community as well as identify opportunities for organizational-wide improvement.

"Delivering true value for taxpayer dollars begins first by engaging in a dialogue with our community about its perceptions and satisfaction with County services," Coudriet said in a news release.

Later this month, the county will send a survey to about 4,000 randomly selected households with questions about their recent experience with New Hanover County, preferred ways to receive information, and the ranking of top priorities for the county.

"This survey is an opportunity to hear what our citizens have to say about what we do well and what needs improvement. Using these results, we can deliver more effective, efficient and responsive outcomes," Coudriet said.

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good to see

Surveys being done to see how the public feels about certain things. At the city level O'Grady sponsored a survey or poll to judge how much people wanted a public access TV channel from TWC. The cost for THAT would be about $60K which is a paltry sum of money.

But after they failed to survey the public about the stadium I think the city is concerned that they may have lost touch with the voters

Vog

Here we go again spending more money!

Survey? How much is this going to cost? Isn't this the same guy who hired the expensive chick from the water authority? Then bought himself a $25 grand office makeover? Then tried giving our trash revenue to a NJ company. Fired the volunteer firefighters and hired more full-time ones? He sure can spend my hard earned money.

You don't get it do you?

This is actually asking the voters. Had they done that with the baseball fiasco we could have saved a ton there.

I do get it....

For the record they did do a survey for baseball and most were against but they moved forward anyway. They held public meetings on trash all over the county with hundreds attending, and they've ignored what they said. They held public meetings on the Volunteer Fire Stations, closed them anyway. They took a position away from the tax department to hire a mouth piece for the commissioners and they claim the screw ups are from lack of staffing and over worked tax employees. So what makes you think they'll give a darn about what we say or what's best for the county.