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Inside 911

Inside 911: Dealing with calls

Submitted by WWAY on Fri, 11/06/2009 - 10:59am.READ MORE:
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videoThey are there whenever we need them, but 911 operators have an often thankless job. No matter how big or small the emergency, they take the time to walk us through our time of crisis. Full story...
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Inside 911: The job of an operator

Submitted by WWAY on Thu, 11/05/2009 - 6:26pm.READ MORE:
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videoIn an emergency we see the police officers, the firefighters, and the paramedics, but we never see the 911 operators who get them there. New Hanover County's 911 dispatchers say it is a high stress, fast-paced, unpredictable job - and they would not have it any other way. Full story...
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