Troubleshooters

Troubleshooters

Got a story you would like to us to investigate? Contact Us at troubleshooters@wwaytv3.com

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TROUBLESHOOTERS UPDATE: Concert refund finally arrives
Submitted by Marcy Cuevas on Wed, 08/10/2011 - 5:15pm.

Our TROUBLESHOOTERS are getting results and the money is in the bank for a woman we met last month, who was waiting on a refund.

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TROUBLESHOOTERS: Who's at fault for wrong online order?
Submitted by Marcy Cuevas on Wed, 08/03/2011 - 5:22pm.

video When you buy a product online, you don't have the chance to get a good look at it until it arrives. Sometimes what you get is not what you expected, but that doesn't mean the company is at fault.

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TROUBLESHOOTERS: Woman struggles to get refund for canceled concert
Submitted by Laura Seel on Wed, 07/27/2011 - 8:01pm.

video Fans were left disappointed when the Keith Sweat concert was canceled last month at UNCW. On top of not being able to see the show, some ticket holders still haven't seen a dime of their money returned.

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TROUBLESHOOTERS: Despite contract, woman told she can't return unwanted bed
Submitted by Marcy Cuevas on Wed, 07/20/2011 - 11:17am.

One Brunswick County woman will soon be able to sleep easier at night. She ordered a Contour Adjustable Bed last month, but when she tried to return it, she ran into some problems. So she contacted TROUBLESHOOTERS for help.

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TROUBLESHOOTERS UPDATE: Man who had heart attack after truck repossessed died this week
Submitted by Marcy Cuevas on Fri, 07/08/2011 - 4:00pm.

videoLinwood Costin, who had a heart attack after GMAC repossessed his truck, died Tuesday in Columbus County.

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TROUBLESHOOTERS: Customer says dress shop did not deliver as promised
Submitted by Marcy Cuevas on Wed, 07/06/2011 - 5:15pm.

video Ordering a dress for a special occasion is an exciting time for a woman. But when the dress does not arrive quickly, and then even more time goes by, that excitement turns to stress.

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TROUBLESHOOTERS: Neighbors tired of dog poop smell
Submitted by Marcy Cuevas on Wed, 06/08/2011 - 5:15pm.

video Living in a townhome means your neighbors are up close and personal. How they treat their property, often affects yours. That's a situation some residents are dealing with in Wilmington's Lauren Place when it comes to a neighbor's dog.

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TROUBLESHOOTERS: Trip to coffee shop wrought with potholes
Submitted by Marcy Cuevas on Wed, 05/25/2011 - 5:15pm.

video Getting a caffeine fix could lead to you fixing your car. At least, that's what one man claims. Stephen Abarno says one shopping center is riddled with deep potholes, and nothing is being done about it.

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TROUBLESHOOTERS: HVAC contractor leaves customers in the cold
Submitted by Marcy Cuevas on Wed, 05/11/2011 - 10:55pm.

video Friendship and business can be a risky proposition. One Riegelwood couple may have found that out the hard way. They claim they hired a friend to install a new heating and air system in their home only to be left in the cold.

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TROUBLESHOOTERS UPDATE: Customer happy with 'new' refrigerator
Submitted by Marcy Cuevas on Thu, 05/05/2011 - 7:15am.

A customer who bought a used refrigerator from Best Deal Appliances in Wilmington, finally gets another one after hers quit working while still under warranty.

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