DTV Questions and Comments

This is the worst thing that has been created. Why fix something that isn't broken. It say 12 channels approved on my system but I only get 2, 20, 50 not all the times & it's not clear. What can I do to hopefully get a channel.
MAD

What is wrong with your signal connected to Charter cable? Every other local channel I have looks fine, I have called Charter and they can't find a problem but your station is constantly freeze framing and pixelizing.

For some reason when I hook up the DTV converter box to my television in the livingroom I get a great picture (which cuts out constantly) but I get NO sound! Nothing but static! I can't find ANYONE that can answer my question and it's really starting to make me mad! If anyone can answer this I would greatly appreciate it.

I live in Wilmington, NC and have an analog tv with a pretty good set of rabbit ears (UHF & VHF that plugs into the AC outlet,) and I can't even watch an entire TV show. The signal skips and stutters so badly that I miss a majority of the program. I can't tell you how many times I just turn the danged box off and go read or crochet or wash dishes. Most days I don't even turn the boob tube on. Only thing it's good for any more is watching DVD's, which I borrow from friends or the library. I get a couple more channels (weather and PBS,) but they're just as bad, so it doesn't matter. I can't afford a Digital TV, cable or satellite, so this cheap form of entertainment just went the way of movie theaters for me - I go to the movies once a year, because they're obscenely expensive. Cable companies charge too much as do cell phone companies; same reason I don't have them, either, cuz it's getting so that electronics are out of the question for me. It used to be that these things got cheaper after a while, but somebody told these jokers to keep tightening the screws to the American public as long as they can, sort of like the petroleum companies. Their cash cows are dying! Guess I'll just watch tv on my computer, like that's comfortable, with my company and I surrounding the pc monitor on hard chairs. Sucks. Big time. I hate it. I know I'm not alone, because many of my friends also live on fixed income and can't afford all this electronic equipment.

Not that you'll do anything about any of this, but I was told I should tell someone, so, tag, you're it. I don't believe whining will accomplish anything; good luck with this fiasco. I'm not going to stay involved with this form of entertainment. It's not worth the aggravation. I'll just put a pretty scarf over the box and keep the strip turned off, so I don't use stand-by electricity.

Thanks a lot for nothin'.
W. B.
3805 Garden Avenue
Wilmington, NC 28403

I get my tv service through Charter Cable and when you first started broadcasting in wide screen it caused your news program to be distorted. I have a 4:3 television. There is a comment on here that says it would be corrected by Nov. 6th, and for a while it did look normal. When the news would first begin, it was squashed in and then a moment later it would look normal. For the past few weeks it has gone back to the distorted picture. I really enjoy your evening news but if this situation is going to remain, I am going to have to watch something else. It is really irritating.

Any way that WWAY might get the program guide working in its broadcast signal, so that it will have the same information about upcoming shows that all the other digital broadcaster in the area have?

When will we see more multicasting from the stations here in Wimington? Other stations are doing this with channels like RTN,CW nework,TBN,and others. Will we see any of these channels from WWAY anytime soon?

I live in rural Columbus County. The signal is not good especially during inclement weather. Even then, the digital tv has the converter and an antenna to get the picture that we do get. (Time Warner Cable does not serve our area)The analog signal from channel 13 is the most reliable that we receive.

I live in an out lying area, near Elizabethtown and the receptions is terrible. We constantly are playing with our antenia to watch a show. All the stations out of Wilmington are bad and if the weather is just a little bad the signals get worse.

Our only options are to go with dish TV ($500-$600 per year) or spend hundreds on a new antenia and cable and insulation.

I have seen nothing good from the change except now I watch much less TV!

Me and my wife are not impressed with DTV. we get nine channels, 4 that work, most of the time and five that work sometime. 3-1,6-1,26-1,39-1,2,3 work most of the time, although they do sometimes have that digital fragmented signal. Do we need to get new antennas or what. Think the public needs to be told that their only expense is not just the converter box but also an antenna.

The DTV signal is unreliable. Wind, rain and sometimes clouds cause interference and frequently local stations are unwatchable for those using an antenna, even with a signal ampifier. The bugs should have been worked out before the "big switch" or congress should have kept their nose out TV broadcasting. Because of their mandate those who wish to watch their TV's must buy otherwise unecessary converters that naturally cost more than the allowed credit, amplifiers, antennas and rotors, or subscibe to rediculously expensive cable or satellite networks which also are subject to weather interference. Not to mention that TV stations were forced to install expensive equipment to transmit the digital signal. What good are more channels and a supposedly better picture if the reception is so poor you can't watch them consistently. The whole deal is a rip-off.

I WAS JUST WANTING TO KNOW IF WE COULD STILL GET COUPONS FOR THE CONVERTER BOX? IF SO HOW??

DTV needs work. I see pixelating prrimarily in action sports wth DTV. I see no improvement whatsoever.

I assume you are looking for feedback to assist the rest of the country in Feb. If so, please stop telling viewers "if you have cable or sat. service, you won't have to do anything".
Not necessarily true. When I moved here (Southport),cable was not available on my street and locals weren't provided by sat. - even though they weren't clear via rabbit ears. Your station and FOX refused to allow me to buy ABC & FOX (east & west coast feeds, like I did w/ CBS & NBC)so the best I could do for ABC viewing was watch fuzzy, snowy shows which, through the years, I rarely chose to do.
Since my TV sets are relatively new, I was surprised to find the transition left me with messages about new sets or converter boxes.
I can't be the only one with unusual circumstances. If we had been informed that we needed a HD or ATSC TUNER (because our cable or sat. boxes ARE CONVERTERS - and that any locals we were not already receiving through a converter box would require one)we could have been as prepared as everyone else.

I'm not sure if it has to do with the Digital Transition or not because the problem I have just appeared this week. I am a customer of Charter cable tv and internet and was told I would not need to do anything to continue viewing the channels that transitioned. Yet, all of a sudden, the newscasts on WWAY look ridiculous. They are terribly distorted. I went to this webiste and checked the news and weather update videos and they look the same. It looks like the people are really small and lots of empty space around them and at some points, there are blank spaces on either side of the picture with WWAY printed up the side, even though the banner with the reporter's name stretches all the way across the bottom of the screen. I checked your newscast on channel 10, and it looked fine. I watch ABC a great deal and have not noticed it on any other program. What is causing this?

I have a Zenith digital converter box connected to an older picture tube TV. I use an indoor passive UHF antenna, which I've found
(curiously) to provide better reception than a power antenna. The image is fine, sharp and free of multipath (ghosts), even on this 23-year-old set. However, when a car passes my house on the street outside, the picture breaks up and sound drops out. I consider my house in fact not to be particularly close to the street. What might I do to stop this break-up? Thanks.

the dtv is terrible, the ones that have this went out brought a new anntenna and all then it will play good for a minute the stops then start back up it is terrible.

I've been a WWAY digital/HD viewer for over two years up in Jacksonville, and did see a green screen pop up for a second tonight on DWTS. I have not experienced picture freezes or sound issues however. This type of thing is from not having a directional UHF antenna pointing toward the south of Wilmington. The green screen has nothing to do with your antenna, but possibly a microwave fade which can be caused by interference in the atmosphere.

Before I comment, let me preface by saying I've been watching HD TV since 2000. Yes, I had an HD ready TV and subscribed to cable HD services back in 2000.

I have also been watching OTA digital-HD signals since the first local came on line--again, we're talking a year or two I think, maybe longer. The local stations have been broadcasting in digital for quite some time now, along with their analog signals.

So when I say that lately the images have been breaking up more frequently, it's with some substance. I notice the breakup both OTA and with TW cable (I use both signals, and record both to a computer and Dish DVR).

It has gotten worse since the digital transition.

Not only does the video signal drop out, but I've had much more audio drop out than normal, even while the video signal remains ok.

These comments are not specific to WWAY, but for all the local stations...

So some of you are not crazy, I believe the problem is worse than before.

I live in Chadbourn, and I have Time Warner Cable. I haven't noticed much difference. My reception was very good before the switch, and it still is.

I JUST WENT AND BOUGHT A NEW ANTENNA, A 75 OHMCOXIAL CABLE IT'S AN HDTV/FM HD ANTENNA IS THIS GOOD ENOUGH?

If you want to blame picture break-up on people using the wrong antenna, then why is the picture breaking up like mad on Direct TV AND Time Warner cable?

I have Direct TV and ONLY the LOCAL channels are breaking up.

I asked around the office to see what is happening on Cable. My co-workers say its the same with Time Warner.

The ditigal switch did not work well for me. I am unable to get many of the channels I received before the switch (channel 6, 43, 26, etc.). Channel 3 breaks up into a puzzle and then goes to no signal often.

What a 'crock' this DTV is!! I bought 2 converter boxes, new rabbit ears, which are both VHF and UHF, and the picture quality is really terrible!!! I added all the channels I used to get on analog into the box and ran autoscan like it said to do. I still can't get all the channels. If I get CH 3, I can't get CH 6 or CH 26. I've turned my antenna every which way in order to get reception to no avail. When I am able to get a CH, it breaks up like crazy. When I had analog, even when it was a little fuzzy, at least I could still watch and listen to the show good enough to know what was going on.

I've read all the comments posted on this site and NOT ONE has any positive feedback!! Why couldn't you leave well enough alone? Why didn't we get to have a say in all this?

We, the people, are the ones that pay for you to be on the airwaves by our many means of support and especially our advertising!!

Well, all I can say is, now that we can't watch your stations or channels unless these problems are addressed and solved, I for one will not be doing any more advertising with you!!!! I will find other ways to do my business and spend my dollars!!!!

The problem that I am having now is that the autoscam shuts down after a few hours of tv watching. How can that be stopped. The volume goes down and I dont have a problem with the picture it's great, just that autoscam thing. My other tv the antenna won't fit in the converter box so I can't use it, I guess I have to buy another antenna, still spending money.

I have the converter box hooked up to my tv, and the picture is pixelating less than it was initially. Channel 6 is the worst, and I don't get CBS at all. But, now I hear a loud "click" and my sound completely goes out. This was happening infrequently, but now it is all the time. Has anyone had this sound issue, and how do you fix it...the tv is on only about 15 to 20 minutes when I lose sound, and then it continues to cut out more frequently if I turn it off & back on. Thanks for any thoughts!