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Troubleshooters

TROUBLESHOOTERS: Contributory negligence

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video If you're driving out of town for the holidays, you will share the road with thousands of drivers. Be careful. In North Carolina, an old law on the books could make it difficult for you to get any compensation if you're in an accident. One Wilmington woman found out the hard way. Full story...
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TROUBLESHOOTERS: Child support woes

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video It's hard enough trying to make ends meet in this economy as it is. So imagine being a single parent, trying to provide for your children when your ex owes you thousands of dollars in back child support. That's a reality for many single mothers in our viewing area, and in tonight's Troubleshooters report, we're taking a closer look at what it's like for them. Full story...
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TROUBLESHOOTERS UPDATE: Builder charged with embezzlement

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In tonight's Troubleshooters report, we have an update on a story we've been following since 2008. An Oak Island builder has been arrested, accused of embezzling $700,000. Full story...
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TROUBLESHOOTERS: Vacation home not what it was touted to be

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video It's the height of tourist season at area beaches, and we've received some complaints from visitors lately who were less than pleased with their accommodations. Full story...
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Troubleshooters: Vacuum scam

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video Dan Martin was looking for a job to help make ends meet in a tough economy. Instead he says he got caught in a scam. Full story...
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TROUBLESHOOTERS: Workers say they've never been paid for construction job

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video It's not easy to find a job in this economy, but two local men finally found work doing construction on the renovations at the Leland Food Lion. They've done the work. The problem is, about six weeks have passed, and they're still waiting on a pay check. Full story...
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TROUBLESHOOTERS: Woman's car towed from her own apartment complex

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video A warning to folks who live in apartment complexes: expired tags on your car could get you towed. Full story...
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TROUBLESHOOTERS: Leland man upset with tax help company

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video In tonight's Troubleshooters report, a Leland man is less than satisfied with JK Harris. You may have seen the commercials for the tax resolution company offering to help you settle your debts with the IRS. Full story...
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TROUBLESHOOTERS UPDATE: Warrant issued for Dr. Hot Tub owner

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Gordon Smith runs a business called Dr. Hot Tub. In the past our viewers have complained that he has taken their money, and then failed to do the work he was paid to do. Full story...
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TROUBLESHOOTERS: Tax identity theft

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videoEvery year, a Wilmington woman has to spend hours on the phone and go through lengthy delays getting her tax refund from the IRS. That's because someone stole her Social Security Number. They use it to file fraudulent tax returns and steal her refund. Full story...
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TROUBLESHOOTERS UPDATE: Bladen Co. investigators respond

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Thursday, we finally got a response from the Sheriff's Office. Chief Deputy Phillip Little told us the victim gave his investigators conflicting statements, and that factored into the way they handled the case. Full story...
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Troubleshooters: Teen molested by uncle upset at lack of penalty

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video A 16-year-old molested by his uncle is upset that uncle is doing no active jail time, and won't have to register as a sex offender. Full story...
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Woman, son want refund for cruise gone bad

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video A Wilmington mother wants a refund after taking her quadriplegic son on a cruise around Europe. Full story...
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Troubleshooters: Short Sales

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In the current real estate environment, you've probably heard about short sales. That's when you owe more on your house than it's worth, and the bank allows you to sell it for less than you owe them. It's typically a lot less damaging to your credit score than a foreclosure, but there are some quirks that one local woman is learning the hard way. Full story...
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Troubleshooters: Man sues travel insurance company over amputated toe

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video Ed Wilkie called our newsroom recently after he had to cancel a flight to San Francisco. Shortly before he was supposed to depart, he contracted a severe infection, and doctors had to hospitalize him and amputate his toe. Full story...
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