Study finds nearly 1 in 5 teens use AI chatbots for mental health support

WILMINGTON, N.C. (WWAY-TV) — A growing number of young people are turning to artificial intelligence chatbots for emotional support and mental health advice, according to a new study published in JAMA Pediatrics.

Researchers found that nearly 1 in 5 young people surveyed said they have used AI tools to seek advice or help when they are struggling emotionally.

The study also found that 40% of teens who use AI for emotional support do so at least once a month and consider the advice they receive to be helpful.

Mental health professionals say AI can be a useful resource but should not replace human connections or professional care.

“There are definitely things that you can use to supplement something like therapy to maybe get suggestions for stress management techniques, things like that,” said Kathleen Young, Novant Health’s director of behavioral health. “My concern comes into play whenever people start thinking about ChatGPT being like a person and having a relationship with that instead because it’s not the same as having a relationship with a therapist or a trusted other person.”

Young said AI can serve as a tool alongside traditional mental health care but cautioned against relying on chatbots as a substitute for therapy or support from trusted adults.

For parents concerned about their teen’s mental health, Young recommends watching for changes in mood, behavior, relationships, school performance or signs of social isolation.

She also encourages parents to maintain open communication with their children by asking questions and showing interest in their daily lives.

Young said those ongoing conversations can make it easier for teens to reach out when they are facing challenges or struggling with their mental health.