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Troubleshooters
Got a story you would like to us to investigate? Contact Us at troubleshooters@wwaytv3.com TROUBLESHOOTERS: Who's at fault for wrong online order?Submitted by Marcy Cuevas on Wed, 08/03/2011 - 6:22pm.READ MORE: 
When you buy a product online, you don't have the chance to get a good look at it until it arrives. Sometimes what you get is not what you expected, but that doesn't mean the company is at fault.
Full story...TROUBLESHOOTERS: Woman struggles to get refund for canceled concertSubmitted by Laura Seel on Wed, 07/27/2011 - 9:01pm.READ MORE:
Fans were left disappointed when the Keith Sweat concert was canceled last month at UNCW. On top of not being able to see the show, some ticket holders still haven't seen a dime of their money returned.
Full story...TROUBLESHOOTERS: Despite contract, woman told she can't return unwanted bedSubmitted by Marcy Cuevas on Wed, 07/20/2011 - 12:17pm.READ MORE:
One Brunswick County woman will soon be able to sleep easier at night. She ordered a Contour Adjustable Bed last month, but when she tried to return it, she ran into some problems. So she contacted TROUBLESHOOTERS for help.
Full story... » TROUBLESHOOTERS UPDATE: Man who had heart attack after truck repossessed died this weekSubmitted by Marcy Cuevas on Fri, 07/08/2011 - 5:00pm.READ MORE: Linwood Costin, who had a heart attack after GMAC repossessed his truck, died Tuesday in Columbus County.
Full story...TROUBLESHOOTERS: Customer says dress shop did not deliver as promisedSubmitted by Marcy Cuevas on Wed, 07/06/2011 - 6:15pm.READ MORE:
Ordering a dress for a special occasion is an exciting time for a woman. But when the dress does not arrive quickly, and then even more time goes by, that excitement turns to stress.
Full story...TROUBLESHOOTERS: Neighbors tired of dog poop smellSubmitted by Marcy Cuevas on Wed, 06/08/2011 - 6:15pm.READ MORE:
Living in a townhome means your neighbors are up close and personal. How they treat their property, often affects yours. That's a situation some residents are dealing with in Wilmington's Lauren Place when it comes to a neighbor's dog.
Full story...TROUBLESHOOTERS: Trip to coffee shop wrought with potholesSubmitted by Marcy Cuevas on Wed, 05/25/2011 - 6:15pm.READ MORE:
Getting a caffeine fix could lead to you fixing your car. At least, that's what one man claims. Stephen Abarno says one shopping center is riddled with deep potholes, and nothing is being done about it.
Full story...TROUBLESHOOTERS: HVAC contractor leaves customers in the coldSubmitted by Marcy Cuevas on Wed, 05/11/2011 - 11:55pm.READ MORE:
Friendship and business can be a risky proposition. One Riegelwood couple may have found that out the hard way. They claim they hired a friend to install a new heating and air system in their home only to be left in the cold.
Full story...TROUBLESHOOTERS UPDATE: Customer happy with 'new' refrigeratorSubmitted by Marcy Cuevas on Thu, 05/05/2011 - 8:15am.READ MORE:
A customer who bought a used refrigerator from Best Deal Appliances in Wilmington, finally gets another one after hers quit working while still under warranty.
Full story... » TROUBLESHOOTERS: Miscommunication stalls Home Depot customer's refundSubmitted by Marcy Cuevas on Wed, 05/04/2011 - 6:15pm.READ MORE:
Imagine getting a bill for something you've never bought, and when you complain, the bills and late fees just keep coming. An elderly Leland woman has been trying to get a mess like this straightened out for months. Turns out, it was all a big misunderstanding.
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