GlenCare families speak up

For about a week now NewsChannel 3 has been uncovering deficiencies at GlenCare Assisted Living Facility in Wilmington. The violations include unreported sexual assault between residents and improper medication. More people have come forward voicing their concerns about the facility.

Since our first report, former and current Glencare employees as well as family of residents have come forward questioning the operations at Glencare of Wilmington. They say poor care was an everyday occurrence.

Barbara White’s brother, Foster, passed away while he was a resident at Glencare Assisted Living in Wilmington. White says while Foster lived at Glencare, there were often plumbing issues in the building and the toilet even overflowed into the residents room.

She says Foster often had problems with his medication. “We would go there and find pills on the floor by his bed, pills on the nightstand by his bed, and found them in the bed,” says Barbara White.

WWAY requested an interview with division of health service regulation chief Barbara Ryan, but we were denied.

In a statement, Ryan said, “I am appreciative of the employees and family members who have come forward with information to focus the current investigation. We are interested in what happens daily in the lives of the individuals residing in the facility, which is their home, and shared information from residents, staff and families can provide a true picture.”

If you would like to report a complaint you can call the complaint hotline at 1-800-624-3004. Last week state and county investigators inspected Glencare of Wilmington.

News Channel 3 will have the results of that investigation as soon as they are released.