GET THERE EARLY: Why some passengers are now missing flights at ILM

NEW HANOVER COUNTY, NC (WWAY) — If you’re used to getting to Wilmington International Airport and breezing through security, you’re in for a rude awakening.

Some planes are taking off while their passengers are still trying to get through security.

New TSA procedures went into effect at ILM on April 14.

Now, passengers must remove all electronics devices larger than a cell phone from carry-on bags and place them in a bin.

Some travelers, like Karen McSweeney, say the newly implemented security procedures are just causing more aggravation.

“Recently I had to use four different bins just to divide every single thing that they wanted separated from my bag,” said McSweeney.

This, combined with newly added flights, is creating longer lines at the security checkpoint, causing some passengers to be left behind.

“There are people who have missed flights, again, the airlines, our partners, the airlines, they make a decision on whether or not they hold a flight or not, it’s not ILM’s decision,” said Airport Authority Director Julie Wilsey.

Wilsey says it’s important to give yourself extra time.

“We recommend anywhere from an hour and a half to two hours if they’re going to go through the standard checkpoint lane,” Wilsey said.

Wilsey adds that another option is to apply for TSA Pre-check, which allows travelers to skip some of the standard security procedures.

But McSweeney, who does have Pre-check, says going through security can still be a pain.

“I do appreciate TSA being concerned and making it safe for us to travel, but sometimes they make it a little more complicated than it should be.”

If you’d like to learn how you can apply for TSA Pre-check, click here.

Categories: Local, New Hanover

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