Woman, son want refund for cruise gone bad

WILMINGTON, NC (WWAY) — A Wilmington mother wants a refund after taking her quadriplegic son on a cruise around Europe.

Martina Lipsey says before she ever booked the cruise on the Emerald Princess, she asked the travel agent if the cruise and the excursions were wheel chair friendly. She says she was assured they were, but when the Lipseys were visiting a concert hall in Russia, there wasn’t a wheel chair ramp. Martina’s son Stanley had an accident on the stairs, and broke his leg, ruining the cruise, and costing the Lipseys thousands of dollars in unanticipated expenses.

“I receive a form saying, ‘Who do you think is to blame for this?’, and I said, ‘I think the tour guide was because she went off and left us,'” Martina said, ‘and we were left alone, it was getting dark, and we were scared.”

Martina lipsey wants a refund for the thousands of dollars she spent on the cruise and the airfare home from Europe.

Categories: New Hanover

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