2 NC call centers to close, affecting 180 workers

Two call centers in North Carolina are closing, affecting about 180 workers.

The Sun Journal of New Bern reported that Embarq will lay off about 100 workers when it closes its call center in November. Workers learned Thursday about the closing, which is the result of Embarq’s recent merger with CenturyTel Inc.

Embarq spokesman Vernon Fraley says the New Bern employees can apply for jobs in the new company, Century Link, or relocate to available positions. Workers who stay with Embarq until early November get a severance package.

The News & Observer of Raleigh reported that Time Warner Cable will close its customer call center in Fayetteville on Oct. 29. Those 80 jobs will move to Raleigh and Wilmington.

Employees will be able to reapply for their positions in the new locations.

(Copyright 2009 by The Associated Press. All Rights Reserved.)