Glitch causes inaccuracies on NC driving records

WILMINGTON, NC (WWAY) — If you have errors on your driving record, the North Carolina DMV wants you to contact them as soon as possible.

The DMV recently discovered a glitch in its electronic reporting system that resulted in inaccurate records. Also, some records may not reflect recent court decisions, like the reinstatement of driving privileges.

The DMV wants to solve the problem within the next two weeks.

“We are here to help citizens update their records to accurately reflect court decisions and the re-instatement of driving privileges,” NCDMV Commissioner Kelly J. Thomas said. “As soon as we discovered these inaccuracies in our records system, we began working to correct affected driver records and fix the technical glitch that contributed to the issue.”

North Carolina drivers who believe they may have been impacted are asked to call the Division’s Adjudication Hearings Office at (919) 861-3807. Commissioner Thomas said their calls will assist the division in identifying and correcting individual driving records as quickly as possible. Meanwhile, the division will continue to research and identify inaccurate driving records.

To ensure affected drivers are assisted promptly, an NCDMV Adjudication Officer will return their call within two business days and send a letter noting the correction made to their driving record.

NCDMV will request the proper court documentation from drivers to update outdated records.