Whiteville Police launch daily wellness check program for seniors and disabled residents

WHITEVILLE, NC (WWAY) — The Whiteville Police Department has launched a new program designed to check in daily on the city’s older adults, disabled residents, and shut-ins who live alone.

Called the “We Call We Care” program, the initiative offers enrolled participants a phone call every day of the year between 8 a.m. and 11 a.m. A staff member or the Chief of Police will place the call to check on the resident’s well-being.

If the resident does not answer after three attempts, the department will try to reach a designated key holder — someone with access to the home. If that person cannot be reached, an officer will be dispatched to conduct a wellness check in person.

In addition to ensuring residents are safe, the program also aims to build stronger relationships between the department and the community. Officials say it is not meant to replace services like Lifeline or Life Phone, but to complement them.

Those who wish to participate must complete a short form with personal and medical details and provide contact information for at least two people who have keys to their home. A signed waiver of liability is also required. All information is kept confidential.

Enrollment forms can be submitted online, by QR code, or in person at the Whiteville Police Department at 117 E. Columbus Street.

For more information or help completing the paperwork, residents can call the department at 910-642-5111.