Duke Energy urges Carolinas customers to reduce energy use amid extreme cold

CHARLOTTE, NC (WWAY) — Duke Energy is asking customers across the Carolinas to voluntarily reduce their energy use as extremely cold temperatures drive unusually high demand on the power grid.

The company said temperatures running 10 to 20 degrees below normal across the East Coast have led to increased energy use. To help lessen strain on the grid and reduce the potential for temporary power outages, Duke Energy is asking customers to cut back on electricity use from 4 a.m. to 10 a.m. Monday, Feb. 2.

Duke Energy recommends customers take several steps to reduce demand during that time period, including lowering thermostats to the lowest comfortable setting, avoiding the use of major appliances such as washing machines, dryers and dishwashers, and turning off unnecessary devices, plug-ins and lights. Electric vehicle owners are also encouraged to charge their vehicles midday, when demand is typically lower.

“We know it’s inconvenient to reduce electric use, but it makes a real difference,” said Gerald Wilson, Duke Energy vice president of grid operations. “We are taking every step to meet our customers’ energy needs, including maximizing our generation and purchasing power and working with large commercial and industrial customers who have demand response programs.”

Wilson said the company appreciates customers’ cooperation, patience and understanding as it works to maintain reliable service across the Carolinas during the extreme cold.