Pender Co. Utilities addressing odor issue after activating new well sites

PENDER COUNTY, NC (WWAY) — Pender County Utilities is addressing an odor issue following the activation of three new well sites in the Hampstead area.

Pender County Utilities recently announced the approval and activation of three new well sites in the Hampstead/Scott’s Hill Area to address the growing water demand.

According to a press release, while the new wells have been successful in maintaining an adequate water supply, Pender County Utilities has received reports from some customers in the Scott’s Hill area of an unpleasant sulfide odor in the water following the activation of the EMS well. PCU wants customers to know the water from this new well meets all state and federal regulations and poses no health risks.

In response to these reports and in consultation with the Department of Environmental Quality, PCU has taken immediate action. The EMS well has been shut off and isolated from the distribution system. Flushing operations have also been initiated in the affected area.

On Wednesday, PCU said customers should notice an improvement in water quality within the next 48 hours. The EMS well will remain offline until a thorough re-evaluation is completed to ensure the highest water quality standards are met.

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